This learner guide is a self-paced resource which will help you gain the knowledge and skills relevant to the unit of competency. It contains learning activities, some of which reflect workplace activities, as well as other materials aimed to enhance the learning process. This unit describes the knowledge and skills required by community services workers who may have limited contact with clients in terms of content and timing and operate under direct supervision.
This learner guide is a self-paced resource which will help you gain the knowledge and skills required to assess a range of client issues and refer appropriately.
This learner guide is a self-paced resource which will help you gain the knowledge and skills required by the worker to support clients to voice their opinions or needs and to ensure their rights are upheld. The target audience for this resource is an individual who plans to work in the community services sector.
This learner guide is a self-paced resource which will help you gain the knowledge and skills required to effectively work with clients accessing services established within the context of the family law system. These services may include counselling, dispute resolution, children's contact services, and family relationship centres. The target audience for this resource is an individual who plans to work in the community services sector.
This learner guide will assist the learner to develop the skills and knowledge required to manage product development strategically within tourism and hospitality organisations.
This SITXENV001A Participate in environmentally sustainable work practices – Learner Guide supports the development of environmentally sustainable skills and knowledge to be able to apply these to the work role and work practices. It targets all workers employed in tourism, hospitality and event organisations.
Learner resource - HLTWHS200A Participate WHS processes is a self paced resource to assist you to gain the knowledge and skills relevant to the unit of competency.
Learner guide- HLTWHS401A Contribute to WHS processes is a self paced resource to assist you to gain the knowledge and skills relevant to the unit of competency.