This learner guide is a self-paced resource which will help you gain the knowledge and skills relevant to the unit of competency. It contains learning activities, some of which reflect workplace activities, as well as other materials aimed to enhance the learning process. The purpose of this unit is to describe the knowledge and skills required by the worker to support clients to voice their opinions or needs and to ensure their rights are upheld. The target audience for this resource is an individual who plans to work in the community services sector.
Currency of this resource is not guaranteed.
This resource was designed to assist in the delivery of vocational education and training. It was originally written to the unit of competency code as seen in this resource, however due to changes in training packages and legislation, TAFE NSW through its VETRes cannot guarantee the currency of the content. Trainers and assessors utilising this resource are advised to confirm the content is suitable for their purposes and is compliant with the requirements of the Qualification, Unit of Competency and any relevant legislation.
