TAFE NSW VETRes is closed for two weeks over the Christmas period each year with our suppliers also closing down for part of this. Any orders which contain print on demand products will not be processed during this time and Business Partner invoices will not be processed until VETRes reopens. Other orders will still be processed but may be delayed during this period.
Please see these instructions on registering and placing an order. Don't hesitate to contact the VETRes Administrator if you require any assistance or advice for placing an order.
Some VETRes resources are restricted for sale to TAFE NSW staff & students only. Discounts are also offered to TAFE NSW staff and Students. You need to register with the VETRes site using a valid TAFE NSW email address and be signed in to see restricted resources and discounts. For further access instructions, see TAFE NSW Staff or TAFE NSW Students pages for more information.
85% of orders are sent out within 48 hours! Orders which contain print on demand products average between 48 to 72 hours. During seasonal peaks (January-March and June-July) print on demand products can take up to 10 business days for dispatch.
Shipping times vary considerably depending on your location. Please allow 2-10 working days for shipping and handling.
VETRes no longer offers express shipping options.
VETRes has more than one supplier. As such, once you have finalised and placed your order, it will be split between the suppliers who are responsible for the products you have ordered.
You will not be charged extra freight for split orders - the total cost of the freight (which is automatically calculated on weight and destination) is then divided between the suppliers once your order is split.
Pick-up is only available from the Orange printWest location, for print on demand products. Otherwise, many of our resources can be purchased through your local TAFE NSW affiliated bookstore.
Shipping details can be provided upon request. Please contact the VETRes team for your order tracking information.
VETRes is a part of TAFE NSW and all orders are payed for by internal money transfers through General Journals. You do not need a Purchase Order! For further infromation on placing an order, please see TAFE NSW Staff page.
If you have something different in mind, say you want different binding options, or to combine multiple products, or simply can't find what you need, don't hesitate to contact us, we are here to help you!
Yes - VETRes works with Business Partners of TAFE NSW, as processed through GovConnect. Please contact the VETRes team to discuss becoming a business partner of TAFE NSW.
The VETRes team may be able to provide additional information about a poduct or direct your enquiry. Please contact the VETRes team for more information about a particular product.
FOR ANY OTHER ENQURIES, PLEASE CONTACT US.