Products Map
CHCCD401D Support community participation
This learner guide is a self-paced resource which will help you gain the knowledge and skills to describe the knowledge and skills required to provide a range of opportunities for community groups and individuals to participate and design cooperative arrangements for addressing common concerns. The target audience for this resource is an individual who plans to work in the community services sector.
CHCCD412B Work within a community development framework
This learner guide is a self-paced resource which will help you to work within a community development framework. This framework may include a range of methods designed to strengthen and develop communities by enhancing individual and group capacity to confidently engage with community structures and to address problems and issues.
CHCCOM201C Communicate with people accessing the services of the organisation
This learner guide is a self-paced resource which will help you gain the knowledge and skills relevant to the unit of competency. It contains learning activities, some of which reflect workplace activities, as well as other materials aimed to enhance the learning process. This unit describes the knowledge and skills required by community services workers who may have limited contact with clients in terms of content and timing and operate under direct supervision.
CHCCS211A Prepare for Work in the Community Sector
This learner guide for CHCCS211A Prepare for work in the community sector is a self-paced resource which will help you gain the knowledge and skills required by those people who may be undertaking preliminary training to enter the community services industry.
CHCCS400A Work within a legal and ethical framework (community services program area)
This learner guide is a self-paced resource which will help you gain the knowledge and skills relevant to the unit of competency. It contains learning activities, some of which reflect workplace activities, as well as other materials aimed to enhance the learning process. This unit describes the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements.
CHCCS412D Deliver and develop client services
This learner guide is a self-paced resource which will help you gain the knowledge and skills required to meet the specific needs of a broad range of existing and new clients within a defined framework.
CHCFAM505B Operate in a Family Law Environment
This learner guide is a self-paced resource which will help you gain the knowledge and skills required to effectively work with clients accessing services established within the context of the family law system. These services may include counselling, dispute resolution, children's contact services, and family relationship centres. The target audience for this resource is an individual who plans to work in the community services sector.